company PolicIES

Purchased Lessons, classes, gift cards, party & camp packages, including rentals are paid 100% upfront and are non-transferrable, non-cancelable and non-refundable. Weather postponements are allowed at additional cost.

We know your time is valuable, and hope you respect ours too. Out of courtesy to our hard working instructors and staff, we ask that you please provide at least 48 hours notice if you need to postpone private lessons and/ or semi-private classes, otherwise a $35 late cancel fee per scheduled hour is optional to keep the lesson/ class and still be able to postpone it.

Lessons/ classes are weather permitted; rain, wet ground, under 50/ over 90 degrees, smoke/ fires or any natural disasters, all require lesson postponement at no additional cost to you. This is includes Covid related postponements, however a positive test result must be provided within 3 days of the late canceled lesson to retain the lesson for rescheduling without penalty.

We do NOT require covid vaccinations for participation, however our instructors are vaccinated and most are boosted as well. All instruction is conducted outdoors.

Classes can be late postponed  by SK8 GYM at no additional cost to you if we cannot furnish an instructor, for any number of reasons; They can get sick, have car trouble, sustain injury etc.

While we make every effort possible to accommodate instructor requests, there are occasions when instructors are substituted without notice. Information about your student is transferred to the alternative instructor, preparing them to jump in as needed and continue where your student left off.

If you arrive to your lesson/ class and require last minute rentals and if those rentals are made available by your coach, rental fee payments are due prior to the start of the lesson and can be only purchased electronically via sk8gym.com or via Venmo: @sk8gym (last 4: 7125), Paypal: info@sk8gym.com, Cash App: $SK8GYM

Gift Certificate Refunds: Any refunds for incorrect gift card purchases require a $5 processing fee.

Face masks must still be worn over nose and mouth by all students and coaches in order for lessons/ classes to be conducted, otherwise physical distancing must be implemented. Extra masks may or may not be available, depending on the instructor's inventory.